Local Government

Business Web Software has worked extensively with Local Government to transform the delivery and administration of online services.

Over 30% of UK local authorities are using our products and solutions as well as authorities in New Zealand and Australia.

Our solutions help Local Government organisations to provide better access to services for citizens, streamlined internal processes and joined up back-office systems. Solutions include transactional websites, HR processes and mobile workforces.

Case Studies

Colchester Borough Council

Colchester Borough Council use Achieve Suite for front-end services in new customer service centre.
Key areas: AchieveForms, AchieveBookings, AchieveDecision, CRM and CMS integrations

New Forest District Council

AchieveForms, Anite@Work and AgressoHR for self-service HR
and online services for customers.
Key Areas: AchieveForms, HR, Self-service, Online Payments

Tendring District Council

Tendring District Council use AchieveForms to build a variety of service forms on their new website.
Key areas: AchieveForms, SharePoint and MCMS integration

Further Information

ConnectedCustomer

Business Web Software announce the release of ConnectedCustomer for Government.

ConnectedCustomer introduces the next generation of self-service over the web for Local Government.

ConnectedCustomer provides both web-enabled services and greater collaboration between councils and their customers.

Find out more »